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Managing Supply Chain Technology
by Jack Garrett and Steven Shepard

- Available from Aspatore Books, ISBN 1-59622-592-0

"Supply Chain" describes the movement of products and services from suppliers to customers. Managing that Supply Chain effectively is vital to the success of any company, because reducing the cost of the products and services in your Supply Chain improves your profitability more directly than increasing your revenues. But - there's far more to Supply Chain management than just getting a better deal on office furniture, or deciding whether to implement an e-Commerce package you've heard about. And there's an ever increasing range of technologies that can help - or just drain off precious resources.

The primary challenge associated with managing Supply Chain technology is "the Gap" between what the business needs and what the available technology can provide. Some of that gap is system-related, but much of it is related to people, procedures and policies. The authors bridge that gap with dozens of examples from their experiences and an approach that speaks to the priorities and concerns of both Supply Chain and technology professionals.

This book offers an end-to-end analysis of the entire Supply Chain and the technologies that support it, with both short term and long term actions you can use to change the way your company does business - in some very revolutionary ways. It includes technologies from software to telecommunications to the latest in asset tracking, covering not only how they can benefit you but also how to implement them. Managing Supply Chain Technology links those acronym-heavy solutions, like CRM, RFID and ERP, with the substantial gaps in business functionality that you need to fill because they're costing you money.

Every business knows that analyzing their "spend" and applying the results to their policies, contracting and purchasing can significantly and measurably reduce the cost of operations. But, do you know how effective - and accurate - that analysis really is? How it's really done? Why it's so costly? And how you could use your systems to get it for free?

We look at the whole supply chain - the underlying policies, practices, procedures, and systems, beginning with What your customer wants to Why you don't know when the warranty runs out on your notebook's hard drive. We cover topics from why your telecom network imposes enormous and generally hidden costs on your entire company's productivity to why the systems you put in place to support the Supply Chain don't (and in some cases can't) talk to each other.

Whether it's analyzing your expenditures or deciding how to best to implement an electronic commerce solution, we'll help you get the most for your investment.

If you only buy one book to help manage your supply chain, this should be the one. Available now from

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©   For information contact Jack Garrett at jpgarrett@gbtllc.com
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